If you have not found quite what you are looking for we will work with you to create a piece of custom designed jewelry in our signature style. Because most of our work is one of a kind and you found your way to this page because you really wanted a piece that has already sold, we can usually customize a similar piece on request. We do not duplicate jewelry that was previously created as a private commission, but you may inquire about a piece and we can work on a similar, but unique design.

All our work is hand crafted, so there will be minor variations. Note that handcrafted jewelry will include subtle differences, even when a design is reproduced. Please allow for these slight variations, as no two pieces of handmade jewelry can be identical. Please do not hesitate to call or email if you want more information on what this slight difference might be.

If we cannot recreate the piece with a similar stone due to unavailability, you will be contacted by email or telephone to discuss alternatives. Your credit card will not be charged unless you authorize any changes. You may also cancel your order at this time if our suggestions for alternatives are not acceptable!

To discuss a variation of any piece, call or send an email with the inventory number of the piece. Include your telephone number in the email and a convenient time for a return call if you would like to discuss this in detail in person.

We are willing to work with you to create a new unique design in our signature style that will incorporate gemstones, metals and components of your choice, but for business courtesy and legal reasons, I do not make jewelry from designs created by others.

Our custom ordering process has two phases.

Phase 1: The custom order process for a new jewelry design starts with your email or telephone call. During this phase, we ask you to describe the jewelry piece you want such as the type, size, gemstones, metal, finish, weight or important design elements.

We will help you during the design phase by asking questions and making suggestions so the final design is what you envisioned. This usually will involve several conversations and emails to ensure we understand what you want your jewelry to look like.

Phase 2: The second phase of the process begins after we have a clear understanding of your desires obtained from our conversations or email correspondence.

We create a design(s) using a graphics program and/or a digital image of the design or actual with stones (or sample). When the design(s) are ready, we will send you an email with a link to a private page on our website so you can see graphics or digital images of the design(s) and either approve or request modifications.

If you request modifications, we contact you by telephone or email to discuss your request before we make any changes to graphics of digital images. Once we understand your modification request, we will make changes pursuant to your request and resubmit to you for approval.

Our Responsibility:

We see our responsibility as your custom jeweler to offer you guidance and suggestions about design, size, weight, stones and metals. This is to make sure that your jewelry fits correctly, is comfortable to wear and receives compliments when you wear it. I want this piece of jewelry to be your favorite piece!

We guarantee our artisanship and materials used in our jewelry and that all characterizations and descriptions offered by email and on this webpage are accurate.

Return Policy for Custom Orders:

Custom designed or commissioned jewelry pieces that are created for a specific person upon that person’s request are not returnable. Our guarantee is that the piece will match the final design you approved, including the dimensions of the piece, the stones and metals used.

If you have any questions about ordering a custom designed piece please send us an email or call. We will be happy to answer your questions.

Guarantee:

All our handcrafted jewelry is guaranteed to be defect-free in artisanship and materials on delivery. In the event that a defect escapes our notice, do not worry. We guarantee repair or will replace the item at no additional cost.

For order placement and shipping info, click here.